CX Summit

Innovation & Technology

24 Nov 2022
08:30 AM - 05:30 PM
Courtyard by Marriott Mumbai
ABOUT

Meeting shifting customer expectations and providing exceptional customer experiences are the top priority of every business today. A lot had changed post COVID 19 and the customer has become more flexible and more accepting of change as a whole. Having said that, business now need to learn how to meet heightened expectations and satisfy changing tastes.

In today’s time, data driven decision making is the key to most challenges faced in the customer experience function. Analytical outcomes help businesses meet customer expectation and provide positives experiences that foster loyalty and boost customer retention.

The year 2022 has seen CX being driven by AI & IoT, leveraging technology driven solutions to challenges by building deeper connections with their customers. Immersive & Hybrid experiences with the emergence of Metaverse is said to be the next evolution of social connection which will add a new realm to customer experience by integrating AR & VR.

A holistic strategy not eliminating the human element is a very necessary trait every customer experience should be stamped by. Humanizing technology is what the next big challenge seems to be.

Be part of this Summit to lean from our Speakers experiences and get actionable insights of solutions that helped them overcome challenges on their journey in strategizing to strive for superior experiences for their customers.

LEARNING OUTCOMES

INDUSTRY FOCUS

The event will be attended by 150+ participants from BFSI – Fintech & Financial Services, NBFC, Aviation, IT & BPM, Telecommunication, E-commerce, Healthcare, Food & Beverages, D2C, Retail, Pharmaceuticals, Tourism & Hospitality so on and so forth.

WHO SHOULD ATTEND
Chief Marketing Heads
Chief Digital Heads
Customer Experience Heads
Customer Loyalty Heads
Customer Operations Heads
Customer Relations Heads
Chief Executive Officer
Tax Regulators
CAs
Treasury
SPEAKERS
Name
Title

Company

Name
Title

Company

Name
Title

Company

PARTNERS
FRESHWORKS - Gold Partner

Clear is India’s leading technology-enabled compliance platform that fuels the growth story of organizations across various industries by providing SaaS solutions that are proven to facilitate savings, compliance & convenience through end-to-end solutions backed by advanced AI & innovative technology.

TUBELIGHT - Silver Partner

Clear is India’s leading technology-enabled compliance platform that fuels the growth story of organizations across various industries by providing SaaS solutions that are proven to facilitate savings, compliance & convenience through end-to-end solutions backed by advanced AI & innovative technology.

FIVES DIGITAL - Silver Partner

Clear is India’s leading technology-enabled compliance platform that fuels the growth story of organizations across various industries by providing SaaS solutions that are proven to facilitate savings, compliance & convenience through end-to-end solutions backed by advanced AI & innovative technology.

TREJHARA - Associate Partner

Clear is India’s leading technology-enabled compliance platform that fuels the growth story of organizations across various industries by providing SaaS solutions that are proven to facilitate savings, compliance & convenience through end-to-end solutions backed by advanced AI & innovative technology.

DATASEED - Exhibit Partner

Clear is India’s leading technology-enabled compliance platform that fuels the growth story of organizations across various industries by providing SaaS solutions that are proven to facilitate savings, compliance & convenience through end-to-end solutions backed by advanced AI & innovative technology.

BUSINESS TOUCH MAGAZINE - Media Partner
WHY SPONSOR

Delve into the realm of innovation and progress as you learn from the industry’s most influential minds. Our events provide a platform to connect with key decision-makers, allowing you to understand real trends, challenges, and demands of the industry. Witness the evolving landscape firsthand and tailor your services to meet their precise needs.

Step into the shoes of your potential customers and unravel their deepest desires. By interacting directly with attendees, you gain valuable insights into their pain points, preferences, and budgetary constraints. Forge genuine connections and discover the perfect solutions to cater to their unique requirements.

 

Our events are a hub of senior-level decision-makers, presenting a golden opportunity to cultivate new sales leads. Seize this collaborative environment to showcase your services, making a lasting impression on potential clients. Elevate your chances of building a robust sales pipeline and securing valuable partnerships.

Elevate your company’s presence and leave an indelible mark on the minds of your prospects and existing clients. By participating in our events, your brand gains unparalleled visibility and credibility among the industry’s top heads. Stand tall in the spotlight and become the go-to choice for industry needs.

 

As the industry seeks new possibilities, seize the chance to form lucrative business partnerships. Attendees are open to fresh ideas and are actively seeking collaboration opportunities. Our events provide the ideal environment to connect, create synergies, and forge powerful alliances that propel your business forward.

 

Embrace the advantage of scheduled 1:1 meetings with high-level executives who possess the decision-making authority and a keen interest in your solutions. By engaging in personalized interactions, you can present tailored solutions that cater to their specific requirements, leaving a lasting impression that transcends beyond the event.

 

This is a staging enviroment